20 Must-Have Customer Service Skills for the Holiday Season

post

If you are in the service industry, then you know just how important it is to possess good customer service skills, at all times, and especially during the holiday season. The reality is that first impressions make all the difference in the world, especially with clients and customers. And, if you know how to make a great first impression, you are well on your way to making even more sales… Read More

Still Using the Text Messaging Function on Your Mobile Phone (the old way) to Send Messages to Your Customers?

post

Nowadays, it’s very important to establish a deep connection with all your customers. One of the things many businesses are doing right now is that they are using text messages to directly communicate with their customers. However, unlike what you may assume, they are not using the text messaging function in their mobile phones. They are using Moobidesk… Read More

How Do SMS Enquiries Convert Leads Into Customers?

post

Today, many consumers enjoy pampering care services like spa treatments, to lessen the stresses of modern living and to look their best. Consumers phone beauty and wellness companies when they wish to find out about specific services or when they wish to schedules appointments. Often they find their precious time frittering away whilst making back-and-forth phone calls. Sometimes, they find some companies ineffective in providing the information they need and also find making calls during business hours a hassle. As such, beauty and wellness businesses may lose some valuable customers this way… Read More