Unified Customer Engagement Platform for Better Customer Experience
Category: Customer Experience
Staying abreast with the latest trends is essential to business – no matter the industry. Much of what we covered in ‘Upcoming 2017 Trends in Customer Service and Experience’ remains the same Read More
With corporate travel halted and staff strength being split into teams, or even totally working from home, corporations are tapping on video call solutions such as Cisco Webex, Skype, and Google Hangouts to keep their business operations going. Read More
For most businesses, the customer journey is a crucial aspect in attracting and maintaining loyal customers. No matter how flawless your product could be, one careless step and your customers could be lost; simply because you didn’t react fast enough. Read More
