How To Use WhatsApp Business To Get Better Customer Feedback
If you’re still relying solely on email surveys or outdated customer satisfaction tools, you’re likely missing out on valuable insights and, more importantly, missing the opportunity to truly connect with your audience. With more than 3 billion active users worldwide, WhatsApp has evolved into one of the most powerful communication platforms today. Countless businesses already use it to manage support, send notifications, and drive conversions. Yet, surprisingly, many brands overlook one of its most effective use cases: collecting real-time customer feedback. Read More
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